Payments

Paypal is accepted, but payment must be made in Pounds Sterling (GBP). All payments made in other currencies will be refunded.

All prices shown are exclusive of shipping. Any and all import charges (duty, taxes, brokerage fees etc.) will be the responsibility of the recipient.

Warranty

All Castledine Electronics effects and circuit mods are covered by a five year warranty, excepting wearing parts e.g. pots and switches.

This warranty applies to the original purchaser and is non transferrable.

Any product which fails during the warranty period will be repaired free of charge under the specified terms, provided that the fault is one of legitimate electrical or mechanical failure.

Product failures which are not caused by a genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable.

Any repairs or modifications carried out by non authorised personnel will invalidate the warranty.

Parts supplied for DIY fitment are not covered by any warranty.

Returns Policy

If for any reason you are not satisfied with a product you purchased via this website, you can ask to return it within 14 days of receipt. No returns will accepted after this period.

Returns must be in the original packaging, in original condition and fit for resale. A 10% restocking fee may be charged if the item is damaged.

You may request a refund or a credit against other products. Refunds will be processed within 14 days of receipt of the returned product.

All return shipping charges are the responsibility of the customer. It is recommended that returns are shipped with tracking and delivery confirmation.

No returns are accepted on custom orders.

VAT

VAT will be charged on all items supplied to the UK.

Goods supplied outside the UK will be zero-rated for VAT.